FAQ's

Does Medi MP Pro offer a money back guarantee?

Yes. If you are not 100% satisfied with the performance of our products or you simply purchase the wrong product, Medi MP Pro offers our customers the choice of a full money back payment or a credit on your next purchase.

What is the cost of delivery?

Medi MP Pro is serious about saving our customers money. That's why we have capped our delivery cost at $10 for orders of any size throughout Australia.

How quickly can Medi MP Pro courier my order to me?

 

Medi MP Pro's company policy is to dispatch all orders the next business day subject to the product being 'in stock', however we will endeavor to dispatch the same day if you get your order in early. Depending on the location and courier service you should receive your order within 1-5 working days from order being dispatched.

Do I need an account to order Medi MP Pro products?

No…. but if  you would like an account  for your organization we are happy to arrange one … just fill in the details and we will give you a call to confirm …. Easy as that

What are the Medi MP Pro payment terms?

Medi MP Pro customers can pay by Credit Card, Bank Transfer or 30-Day Account. After you have added products to your shopping cart, and clicked the checkout button, you can select one of these payment options. If you choose our 30-Day Account option you can make a payment by EFT. When you log in online you will be directed to your profile page where you can view previous orders and/or make a payment. If you are short of time, you can select the 're-order' link on your profile page and quickly purchase the same products as your last order.

How is Medi MP Pro sports tape manufactured?

Medi MP Pro has worked with a substrate and textiles expert in China for the past 5 years, to refine both the functional performance and adhesive quality of our range of sports tapes. Our products are quality tested before they depart the factory, and every batch is tested again on arrival by our in-house trainer.